At Khiards, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit our website [www.khiards.com] or purchase our products. By using our website, you consent to the practices described in this policy.

1. Information We Collect

We collect various types of information to provide and improve our services to you:

• Personal Information: This includes your name, email address, phone number, billing and shipping addresses, and payment details when you place an order or sign up for our services.
• Non-Personal Information: This includes data such as IP addresses, browser types, and usage data, collected automatically when you interact with our website.
• Cookies: We use cookies to enhance your experience on our website. Cookies are small data files stored on your device that help us remember your preferences and understand how you use our site.

2. How We Use Your Information

We use the information we collect in the following ways:

• To Process Orders: Your personal information is used to process and fulfill your orders, including shipping and handling.
• To Improve Customer Service: Your information helps us respond to your customer service requests and support needs more effectively.
• To Personalize Your Experience: We use your information to tailor our offerings to your preferences and to deliver personalized content.
• To Send Periodic Emails: We may use your email address to send you information and updates related to your order, promotions, or company news. You can opt-out of these communications at any time.

3. How We Protect Your Information

We implement a variety of security measures to maintain the safety of your personal information:

• Data Encryption: All sensitive information is transmitted via Secure Socket Layer (SSL) technology and encrypted in our database.
• Restricted Access: Personal information is only accessible by employees who have special access rights to our systems and are required to keep the information confidential.

4. Sharing Your Information

We do not sell, trade, or otherwise transfer your personal information to outside parties except as described below:

• Service Providers: We may share your information with trusted third parties who assist us in operating our website, conducting our business, or servicing you, provided they agree to keep your information confidential.
• Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.

5. Third-Party Links

Our website may contain links to third-party websites. These sites have separate and independent privacy policies, and we are not responsible for the content or activities of these linked sites. We encourage you to review the privacy policies of any third-party sites you visit.

6. Your Rights

You have the right to:

• Access Your Information: Request access to the personal information we hold about you.
• Correct Your Information: Request corrections to any inaccuracies in your personal information.
• Delete Your Information: Request the deletion of your personal information, subject to certain legal obligations.
• To exercise these rights, please contact us at info@khiards.com.

7. Changes to This Privacy Policy

Khiards reserves the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

8. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us at:

• Address: Khiards 5/1 Roland Tower, Dharmapala Mawatha (off Temple Lane), Bambalapitiya, Colombo 4
• Email: info@khiards.com
• Phone: +65 8793 6465