1. Introduction

Welcome to Khiards. These Terms and Conditions govern your use of our website, located at [www.khiards.com], and your purchase of our jewelry products. By accessing our website or making a purchase, you agree to comply with these Terms and Conditions. If you do not agree with any part of these terms, please do not use our website.

2. Intellectual Property Rights

All content on this website, including but not limited to text, images, logos, and designs, is the intellectual property of Khiards or its licensors. You may not reproduce, distribute, or otherwise use any content without prior written permission from Khiards.

3. Custom Orders

Custom orders at Khiards involve a five-step process: consultation, stone selection, design review, order confirmation, and final delivery. Each step requires your approval and is subject to our policies on custom work. Once a custom order is confirmed and the deposit is paid, it cannot be canceled or refunded due to the personalized nature of the work.

4. Pricing and Payment

All prices listed on our website are in [Currency] and are subject to change without notice. Payments for purchases must be made through the secure payment gateway provided. We accept [list payment methods]. All custom orders require a non-refundable deposit upon order confirmation.

5. Shipping and Delivery

We offer worldwide shipping, with delivery times varying based on your location. Estimated delivery dates are provided upon order confirmation. Khiards is not responsible for delays caused by shipping carriers, customs, or unforeseen circumstances. All products are insured during transit.

6. Returns and Refunds

Due to the bespoke nature of custom orders, all sales are final, and we do not accept returns or offer refunds on custom-made jewelry. For non-custom items, returns may be accepted within 30 days of delivery, provided the item is in its original condition. Please refer to our Return Policy for further details.

7. Warranty and Repairs

Khiards offers a lifetime year warranty on all jewelry, covering manufacturing defects and allowing for re-sizing where appropriate. This warranty does not cover wear and tear, accidental damage, or improper care. If you require a repair outside of the warranty period, we offer repair services at an additional cost.

8. Limitation of Liability

Khiards shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website. Our liability is limited to the purchase price of the product in question.

9. Governing Law

These Terms and Conditions are governed by the laws of Sri Lanka. Any disputes arising from these terms or your use of our website shall be subject to the exclusive jurisdiction of the courts of Sri Lanka.

10. Changes to Terms and Conditions

Khiards reserves the right to modify these Terms and Conditions at any time. Any changes will be effective immediately upon posting on our website. We encourage you to review these terms periodically.

11. Contact Information

For any questions or concerns regarding these Terms and Conditions, please contact us at info@khiards.com or +65 8660 2204.